Shipping Policy
A Legal Disclaimer
Please note that the information provided here is intended for general purposes only and does not constitute legal advice. For specific concerns, please consult a qualified legal professional.
Shipping Policy - The Basics
Welcome to Ethiogood. We are dedicated to ensuring that your orders are delivered promptly and securely. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased through our website.
We offer a variety of shipping options to accommodate your needs, including standard and express shipping. Delivery times vary depending on your location and the shipping method selected at checkout. Typically, standard shipping takes between 5-7 business days, while express shipping can deliver your order within 3-5 business days. Please note that these are estimated times and may be subject to delays due to unforeseen circumstances.
Shipping costs are calculated based on the weight of your order and the chosen shipping method. We strive to provide competitive rates and offer free shipping on orders that exceed a certain amount, as indicated on our website. Additional charges may apply for international shipping, and customers are responsible for any customs duties or taxes imposed by their country.
All orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer, but we make every effort to keep you informed of any delays.
International shipping is available to select countries. Please ensure that your shipping address is accurate and complete to avoid any delays or additional charges. If you encounter any issues with your order, our customer service team is available to assist you.
Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the progress of your shipment. If your package is damaged during transit, please contact us immediately so we can address the issue promptly.
Please ensure that someone is available to receive the package at the delivery address provided. If a delivery attempt is unsuccessful, the carrier may leave a notice and hold your package for a specified period, after which it may be returned to us.
We are committed
We are committed to providing a seamless shipping experience and encourage you to reach out to our support team with any questions or concerns regarding your shipment.